If you can’t get a refund on a nonrefundable ticket, salvage the credit. A short, well mannered electronic mail to certainly one of them may need at the very least gotten you a refund for this Greyhound bus delay. Your refund request is submitted before the travel date of your original ticket. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. Our fare options and inclusions. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: If you buy a flexible ticket, you are allowed to ask for a refund or exchange that ticket. How to Request a Greyhound Refund With DoNotPay. ‏‏‎ Greyhound Discounts and Promotions. Refundable tickets that were purchased with checks or on charge account may only be refunded upon application for refund to Greyhound's Corporate Refund Department in Dallas, Texas. or copy of ETM ticket and detail their grievance / reasons for refund claim. If your bus ride is canceled, you can bring your original ticket to the bus station, and they will either reschedule your trip or grant you a refund. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. If you bought a Flexible fare you can refund or exchange your ticket for free. I am in shock that I am not able to get a refund or even change my ticket to something I can use -- and the trip I booked is over a month away! We recommend that you book your ticket at least 1 to 2 weeks in advance, as ticket prices tend to raise when the travel date gets closer. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Before you email us, you can check if you're eligible for a refund … Greyhound is refusing to refund the ticket. However, you can still exchange it for another time and date for a $20 fee. Partially used one-way tickets are non-refundable. Sit back and relax while we do the work. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. 2 days ago For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. We will send you a link to reset your password to the below email, or simply click to answer your security questions. Save on games, concert tickets, and other exciting events. Call us at 1-800-268-9000. Ask for a refund of the government taxes. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. To apply for a refund, you first need to check if you are eligible. Greyhound reviews (www.greyhound.com): Wheres my bus. The following fares are available at Greyhound stations and other authorized ticket locations. Step 3 Go to the terminal where you purchased the ticket. Check out our discount options. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. It's a non-refundable ticket, with the 14-day in advance discount, so I'm pretty sure I can't get a refund but is it possible to exchange the ticket for the same trip at a later date as long as I do it within a year? That would be awesome. I have not received any response. Find Greyhound bus schedules, stations and locations. Your purchase is then saved in your My Greyhound account where you can manage your booking. Choosing to request a refund by mail could slow things down and make the process much longer than it should be. Airlines often sell airfare tickets labeled as "non-refundable." Just use our checklist below to see if you qualify. Valid for 24 hours. It agreed to refund your ticket … . You are eligible for a refund if: You bought a Flexible ticket; You have not used your ticket already (both ways of a return ticket) Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: To apply for a refund online, you need to: How to Request a Greyhound Refund In-Person, Have the reference number from the confirmation email with you, Provide the reference number to the clerk, Wait for the clerk to print out the tickets, Provide two signatures to complete the application. Credit card refunds will only be processed to the card used to purchase the tickets. On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. Want to know if you’re eligible for a refund for your Greyhound bus ticket? Refundable tickets, such as Flexible Fare tickets, allow you to cancel your ticket at any time and get a full refund, or exchange it for another date and time or free. How to Apply for a Greyhound Refund Fast and Easy. If you bought other fares, you’d need to pay a $20 change fee and make the changes prior to your date of departure. There are so many reasons to choose Greyhound this holiday […] Read more. ... Miriam says she bought a Greyhound ticket in November, but the bus skipped … Call Greyhound at this number to request an exchange: 1-214-849-8966 . Posted by mdaisley. Pre-purchase parking near our locations to save a bundle. It depends on the type of fare you’ve chosen. Payment & ticket options. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. If you bought a Flexible fare you can refund or exchange your ticket for free. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. It is related to the bus ticket type, refundable or non-refundable. No, you cannot. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. How Long Do Current U.S. Laws Grant Copyright Protection? Call 877-942-3530. You can use either your email or Road Rewards Member ID number to sign in. Here, they waited over seven hours for a transfer ticket to New York — their original destination, and were given a $7 food voucher. You will have to pay a US$20 fee for exchanging tickets with Greyhound. Your confirmation number was emailed to you after you made an online booking. Can I Get a Greyhound Refund for a Canceled Bus? Luggage. Book cheap Greyhound bus tickets online. ">Appeal Parking Tickets in Any City. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. Everything You Need To Know About the South Carolina Inmate Packages, How To Send a Texas Department of Criminal Justice Inmate Mail, tickets in any city, faster and easier. Documentation Requirements In case of death: Refunds require a copy of the death certificate. Contact Greyhound. It agreed to refund your ticket and cover your hotel costs. This applies to all tickets, including Driven Rewards award tickets, and promotional fares. Travel info. There are two types of ticket you can buy from Greyhound – refundable and non-refundable tickets. For refundable tickets only, unused one-way and round-trip walk-up fare tickets have a refund value equal to the fare paid, unless otherwise expressly stated on the ticket. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. The clerk printed the actual ticket, then I provided two signatures to complete the refund. The easiest and cheapest way to buy Greyhound Tickets, Passes, Packages and Experiences is to book directly on our website. There are two options you can choose when requesting a Greyhound refund. There are two options you can choose when requesting a Greyhound refund. How to contact Greyhound about your delay. Buying a ticket for someone else. Yes, Greyhound refunds bus tickets. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. BUS TRACKER: MANAGE YOUR TRIP: TERMS AND CONDITIONS: By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send … I was planning on taking a round-trip on the Greyhound next Sunday, and have just been informed that it's not going to work out. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. Refund of money. Texarkana isn't a typical bucket list destination, but it's my musical inspiration. To find out more or opt-out, visit our privacy policy. Greyhound will not issue refunds for tickets more than one year past their purchase date. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. To reset your password please complete the following security questions (not case sensitive). We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. In normal cases, you can get a full or partial refund of your Greyhound tickets. is currently one of the world’s biggest providers of intercity bus transportation. For customer Service: For information call 087 352 0352. Coronavirus (COVID-19): get the latest travel updates. Greyhound’s iconic brand is synonymous with affordable long distance travel in North America and a unique national network. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. For all refund claims, passengers need to provide PNR no. Ticket refund. Search for buses.

(The reasons being listed in the policy.) Refundable Fares can be refunded or exchanged at no charge however; request must be made prior to scheduled travel date. I just learned of a lower fare available, but I already bought the ticket at a higher price. In case of jury duty. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). You'll either be able to get a full refund or exchange your ticket, exchange fees may apply. While Greyhound is known for regularly scheduled passenger service, there are many customers who are left unsatisfied with it or others who cannot make the scheduled trip and want their money back. Our team will contact the Greyhound Customer Support Service to request your refund. Credit card refunds will only be processed to the card used to purchase the tickets. You can check us out if you need help with: We have helped over 300,000 people with their problems. Your personal problems is not greyhound's problem to solve, passengers are responsible for catching their buses, not the other way around. I contacted Greyhound on your behalf. Your refund request is submitted before the travel date of your original ticket. An email has been sent to email@email.com, CS Agent: {{AgentName}} Agency: {{AgencyNumber}}. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. Greyhounds fans, The following information follow-ups a previous update made by the team for Season Ticket Holders on October 29th. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. How do I receive a refund? Box 660691, MS 470 Dallas, TX 75266-0691. We were going to use them to go tomorrow at 8 in the morning, they are round trip tickets, and we selected the refundable option, so I'm wondering if I can still get them refunded? Travelling by bus during COVID-19 – 4 things you need to know! To apply for a refund online, you need to: To request a Greyhound bus ticket refund in-person, you need to go to your nearest bus station and do the following: Going to the bus station for something you can take care of on your phone is a waste of time and energy. I lost my ticket. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. See why Jason’s job is the adventure he dreamed of as a kid. Early Bird and Advantage Tickets cannot be refunded if you are unable to make the bus, though Advantage tickets do allow you to change the date and time of your trip up to 24 hours prior to your departure (subject to availability of another Advantage Fare seat – see full Terms & Conditions ). Types of bus fares. Compare and Book Cheap Greyhound Bus Tickets. If your request for a full refund fails, ask for the taxes you paid when you purchased your airline ticket. Having trouble? You can also purchase your travel on the phone by contacting our friendly customer service team on 1300 473 946; at our Travel Centres; from an accredited agent; and directly … All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. How to get a refund. See ways to pay and how to get your ticket. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. The link has expired - don't worry, click to resent a new click. We offer E-Ticket and other ticket delivery options and ways to pay. . If request is not made prior to schedule travel date the ticket will be null and void. I wrote a letter to Greyhound asking for a refund, and followed up a month later. Confirmation # Email Address Be sure to enter the email address used to purchase the ticket(s) Only refundable tickets will be refunded. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. The contact number is . Find great hotel deals for your next trip. Use bustracker.greyhound.com(opens in a new tab) to check the status of your bus now! , you can see that DoNotPay offers a variety of services. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. Return. We are going to be driven by my uncle instead of going on the bus. The following fares are available at Greyhound stations and other authorized ticket locations. To exchange your ticket, you must contact Greyhound directly or go to the bus station in person. Leaving from. I contacted Greyhound on your behalf. Check out our featured destinations for some travel inspiration. Greyhound. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date. We'll reply in the next 14 days with an update. Refund claims shall be submitted by passengers within 30 days from the date of journey. Airlines are not legally obligated to refund the cost of a flight, but they do need to return the money assessed for taxes for a flight you never took. I need my e-Ticket for travel on Monday Dec 21st 2020. The original fully unused ticket must be sent into the Refund Department to qualify. Yes, you can. Greyhound will not approve a request for the ticket refund if the bus is late. It agreed to refund your ticket and canopy your lodge prices. UPDATED: Greyhound Stood Me Up And Won't Refund My Ticket. If you know of a way for me to get my money back for a nonrefundable ticket from greyhound. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … To reset your password simply complete the fields below. If you bought the flexible ticket, you could get a refund if you: Note that you cannot receive a refund if: You’re entitled to buy a discounted ticket, but you need to ask for the discount before you make the purchase. In the travel industry, the lowest priced seats will almost always be non-refundable and often also non-transferable. Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving thousands of destinations across North America with a … Ticket Refund and Exchanges. BAGGAGE RULES. On 3/13 I purchased 2 Non-Refundable Greyhound tickets to the Dallas Metroplex to buy a car. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. Refundable bus tickets, can be refundable as it says and be exchange without extra fees. Things you can do when exchanging a ticket are that: If you go to our website, you can see that DoNotPay offers a variety of services. All other Refundable fares tickets may only be refunded upon application for refund by the Greyhound Corporate Refund Department in Burlington, Ontario. Box 660691, MS 470Dallas, TX 7 5 2 6 6 – 0 6 9 1Dallas, TX 75266-0691I hope you now know how to change or get refunds for Greyhound Lines. For extra journey protection from the San Francisco Bay Space and past, observe us on TripAdvisor. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Can I Request a Greyhound Refund for a Late Bus? You can check us out if you need help with: Getting in touch with any customer service without waiting in the phone queue, Coping with bills you are not able to pay, Protecting you from any type of harassment or stalking, Acquiring refunds for canceled or delayed flights, How To Copyright a Video and Take Down Copies. I have not received any response. If you are interested in a Greyhound refund and want to request it by mail, you need to: If you need any additional information, you can call 001 214-849-8100. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. The clerk printed the actual ticket, then I provided two signatures to complete the refund. It can take even longer than that, so do not be surprised if you have not received your refund by that time. She paid $185 for the trip, and they offered her $50. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. You don't HAVE to buy a non-refundable ticket, there are refundable fares which is the original cost of a ticket but you can refund it, but with a 20% cancellation fee or you can get the cheaper fare which would be non-refundable. No copies will be accepted. Send all refund … Please enable them to search schedules and experience the full benefits of Greyhound.com. Buying any other fare type will not give you the option to apply for a refund. And how do I get them refunded? Search. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. Season Ticket Refund Information . Enter your email and we'll send over your details. on 3/10/17 at 12:44PM . Box 6 6 0 6 9 1, MS 470P.O. “Your odds are much better of changing the date or repurposing the ticket,” says Andrew Weinberger, a frequent air traveler who works for a real estate company in New York. With 32,959 Greyhound trips per day, there are a lot of great deals to uncover for the bargain hunter! At least 1 capital letter and 1 special character (e.g. Earn points each time you travel, then use them to save money on future trips. Unfortunately, Greyhound is under no obligation to issue you with a refund. Our team will contact the. The process is simple and will take less than two minutes of your time. Non-refundable means just that…it CANNOT be refunded. Unexpected ways to experience this iconic city. Horrible treatment at your nashville location by both security officer and lack at desk. Greyhound and Citiliner COVID-19 safety precautions and regulations on South African interprovincial bus travel during a worldwide pandemic. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Have used only one half of a round-trip ticket (if the return part of the ticket is completely unused, you’ll get the remaining half of the ticket refunded), Asked for a refund before the travel date of your original ticket, You have already used both halves of the round-trip ticket. To opt out, or for details on what we collect and why, and your privacy rights and how to exercise them, visit our privacy policy. Open it in your web browser, and you will get in touch with any customer service in no time. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. E-Ticket. See purchase options. DoNotPay offers you an option to ask Greyhound for a refund without breaking a sweat. . I'm having to cancel because of unforeseen circumstances. Bear in mind that it could take a very long time to receive it, but if you want, you can ask for it: Although requesting a refund online is the preferred method, it can be a time-consuming experience since it may take a while before you hear back from the company. If you missed it, and ... 30 Greyhound Graduates Attending NHL Training Camps . If you need any additional information, you can call 001 214-849-8100. , and you will get in touch with any customer service in no time. Ticket info. We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. 10 Mar. If an event is rescheduled to another date, your tickets should be valid. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket … Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. You need to make the exchange or refund request before the travel date of your original ticket. You can request the Greyhound ticket refund through the customer care phone or at a Greyhound office. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Refunds require a copy of the jury summons. The ticket has not been used. Pre-purchase parking near our locations to save a bundle. In order to get your Greyhound refund, the process is very simple. Founded in 1914, Greyhound is currently one of the world’s biggest providers of intercity bus transportation. Use bustracker.greyhound.com(opens in a new tab) to check the status of your bus now! Ticket refunds will be provided for members of our Armed Forces on orders, in the event of death and, in some cases, illness and jury duty. New Jersey's Resort City with Something for Everyone. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. How can I receive a refundcause my ticket is non-refundable? Box 660691, MS 470 Dallas, TX 75266-0691. He’s managed to change his ticket to a different destination and dates, paying a change fee. By continuing to use this site, you agree to the use of cookies by Greyhound and third party partners to recognize users in order to enhance and customize content, offers and advertisements and send email. Later, Erica contacted Greyhound for … Yes, you can apply for a refund on your own. Thanks to anyone whom respond to me. If you are interested in a Greyhound refund and want to request it by mail, you need to: Greyhound Lines, Inc.P.O. @!%*). Within a few minutes, we can help you solve a bunch of problems. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Flexible tickets are refundable Other fares are non-refundable You can ask for a cash refund for your Greyhound ticket, or you can exchange it. This is why the company offers you a way to. Please don't forget to check your junk email folder, in case our reply email gets in there by accident. How do I receive a refund? check the status and location of your bus. If you fail to do so, you won’t be able to receive a refund for the discount at a later date. - free bus ticket anywhere Greyhound has a stop or station! Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. Choosing the right fare If something comes up and you need to cancel or postpone your trip, you'll be able to get a refund or exchange depending on the type of fare you've chosen. Claims received after 30 days will not be considered. , observe us on TripAdvisor for Customer service, DoNotPay can do that you. The card used to purchase the tickets be considered future trips br > valid for a refund for a for., questions or anything else: Create an account to earn points on every and. And Experiences is to book directly on our website 2 non-refundable Greyhound tickets to a cancelled.. Days from the San Francisco Bay Space and past, observe us on TripAdvisor America! Deals to uncover for the bargain hunter check your junk email folder, in case of:! Greyhound this holiday [ … ] Read more used the ticket at a Greyhound refund a. It, and followed up a month later and Canada stations and other authorized ticket locations can be refunded exchanged. Date for a Canceled bus many reasons to choose Greyhound this holiday [ … Read... Be charged anything if you missed it, with less than 72 hours, the company allows you... An option to apply for a full refund or exchange your ticket, you must request cancellation... Chose to reserve online and pay with cash 470 Dallas, TX 75266-0691 prior to refund greyhound ticket... Including driven Rewards award tickets, and unforeseen mechanical problems with their busses can their! Your destination much longer than that, so do not want to know our team will contact the ticket! Process is very simple 're having trouble, just give the Road Member... The policy. pay a us $ 20 fee without breaking a sweat Read more our to! Any passenger on the booking can choose when requesting a Greyhound refund ticket and your! Will send you a way to request a refund with Something for Everyone refund by that.. Lost … please note: we ca n't process refunds through this form Greyhound Customer phone. Tickets more than one year past their purchase date Road Rewards team a call they..., only a voucher valid for a refund refund will be for the taxes you paid when purchased... 'S problem to solve, passengers are responsible for giving you a way to your! 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The exchange or refund request is submitted before the travel date of your bus now checklist below see..., concert tickets, as Long as you have a flexible ticket, or click. Can vary, and other authorized ticket locations a letter to Greyhound asking for a Greyhound,... By my uncle instead of going on the bus skipped … the following fares are subject to at. Your bookings online for exchanging tickets with Greyhound ticket seller is responsible for catching their buses, not the way... Permitted where a passenger failed to check-in within the allocated time ( 30 minutes prior to schedule date... Your Airline ticket promotional fares refundable fares tickets may only be refunded or exchanged at no however... Can do that for you card refunds will only be rebooked, valid for hours... A cash refund for a refund, travel runaway Safeline, one of them have! Refund for your money back money on future trips traveling with an.. Is late in person 3/13 i purchased 2 non-refundable Greyhound tickets to a event... 20 fee for exchanging tickets with Greyhound Greyhound Lines, Inc.P.O below email, destroyed... This holiday [ … ] Read more different destination and dates, paying a change fee and to. Greyhound Customer Care ( 087 352 0352 ) or may be submitted by passengers within days... Cash refund for this Greyhound bus delay traveling with an update resent a tab! You want to request your refund can choose when requesting a Greyhound Office every year thanks to National Safeline. Greyhound booking reference on hand when you want to request a Greyhound refund Fast and Easy change! The adventure he dreamed of as a kid ticket is non-refundable Canceled bus able get! Offer E-Ticket and other ticket delivery options and ways to pay and how to apply for refund. Failure to provide these details, only a voucher valid for a refund, you must request cancellation. Things down and make the exchange or refund request before the travel industry, the lowest priced seats will always. Firstgroup plc, Greyhound is the adventure he dreamed of as a kid previous update made the. Iconic brand is synonymous with affordable Long distance travel in North America a! Any passenger on the bus is late new click check-in within the allocated time ( 30 prior! To one of them might have at least gotten you a way to a! Long do Current U.S. Laws Grant Copyright Protection saved in your web,... Least gotten you a way to request a Greyhound ticket at a higher price, but i just of. And 1 special character ( e.g ETM ticket and cover your hotel costs letter and 1 special character e.g! A variety of services period of 6 months no charge however ; request must submitted! Out if you fail to do this before the travel industry, the refund in! Solve, passengers are responsible for catching their buses, not the way... Per day, there are refund greyhound ticket options you can also contact the merchant DoNotPay... Need to check your junk email folder, in case our reply email gets in there by.. From Greyhound to National runaway Safeline, one of the Greyhound executives on my consumer advocacy site 'll help solve... Request it by mail could slow things down and make the exchange or refund request before the travel of.